Locate your username in the top right, click the drop down arrow, and select My Settings.
Click Personal to expand the menu and click Grant Account Login Access.
Grant Access to Your Company's Administrator or DealerTeam Support depending on who is attempting to gain access and for what purpose.
Select the drop down arrow next to No Access to specify how long will have access.
Select the Access Duration.
The maximum is 1 Year for Your Company's Administrator and 1 Month for DealerTeam Support
After setting the access duration click Save.
After the user has granted access, the Systems Administrator can follow the click path Setup--->Manage Users--->Users.
The Admin can now login under the user account by clicking Login next to username.